Returns Unsuitable items may be returned within 7 days of receipt. We offer refunds on web orders only, not store purchases. Please send all returns to CollardManson, 125 Devonshire Street, Sheffield, S3 7SB. All returns must be in the original packaging and in an unused condition. If there is a indication that the items have been used, they will be returned to the customer without refund. Please note that we are unable to accept returns or exchanges on pierced earrings. The customer will be reimbursed for the cost of the product only. Please allow up to 10 days for refunds. We are not responsible for goods lost in transit.
shipping & returns
You can shop from Atterley's 375+ stylish international boutique partners all at one flat rate shipping fee. All our orders are shipped safely and securely via our logistics partnership with DHL. You will receive tracking details for your order once it has been shipped and will be able to follow its journey with the additional flexibility to re-book delivery. We offer express delivery as standard and worldwide shipping in no more than 3 working days.
UK DELIVERY: £4.95
US DELIVERY: $10 on all orders
WORLDWIDE DELIVERY: £10-40 (exact amount will be added at checkout, dependent on the shipping destination)
COVID 19 : We want to reassure all of our global Atterley customers that you can continue to shop safely and securely via our global DHL delivery network + that we are following all directives and advice to ensure the safety of our staff and retail partners.
TAXES & DUTIES INCLUDED: All prices shown on Atterley are inclusive of taxes and duties. What you see on site is what you pay with no additional charges - other than shipping - being added at checkout
FREE RETURNS: Changed your mind or ordered an additional size for fit - no problem*. You can return your order to us within 14 days of receipt. Returns for UK and US customers are free + enjoy easy UK returns with Collect+. EU returns are charged at a flat rate of £4. For details on returns for all other regions click here Returns Policy
*Some exceptions may apply, please click return and refundsfor full details on items that are non-returnable.